This policy explains how Clarity By Parneet, operating as The Clarity Code™ (“we”, “us” or “our”), handles personal information when you visit this website, submit an enquiry, book a clarity call or use our coaching services.
1. Information we collect
Depending on how you interact with us, we may collect:
- contact details, including your name, email address and phone number;
- information you choose to share in contact forms, booking forms or coaching communications;
- appointment, programme and payment records;
- technical data such as device type, browser, approximate location, referring page and website activity; and
- communication preferences and any consent you provide.
Please do not send highly sensitive information through the general contact form. Sensitive coaching information should only be shared through the secure channel we identify for your service.
2. How we use information
We use personal information to respond to enquiries, arrange and deliver services, manage appointments and payments, maintain records, improve the website, protect our services, meet applicable obligations and send updates where you have requested them. We do not sell your personal information.
3. How information is shared
We may use carefully selected providers for website hosting, forms, scheduling, video calls, email, analytics and payment processing. These providers receive only the information reasonably needed to perform their services. We may also disclose information where required by applicable law, to protect safety or legal rights, or in connection with a business reorganisation.
4. Wix, bookings and payments
This website and its booking features may be hosted through Wix. Information submitted through Wix features is also handled under Wix’s applicable privacy terms. If a payment provider is connected, that provider processes payment details under its own privacy policy; we generally receive transaction details rather than full card information.
5. Cookies and analytics
The website may use essential cookies and similar technologies needed for security, navigation, forms and booking functions. Optional analytics or marketing technologies should be used according to the choices available in the site’s cookie controls. You can also manage cookies through your browser, although disabling essential cookies may affect site functions.
6. Retention and security
We retain information only for as long as reasonably needed for the purposes described above, our professional records and applicable requirements. We use reasonable organisational and technical safeguards, but no internet service can promise absolute security.
7. International processing
Because services are available online and our providers may operate internationally, information may be processed outside your province, state or country. Privacy protections and lawful access rules may differ in those locations.
8. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability or withdrawal of consent. You may unsubscribe from optional emails at any time. Some requests may be limited by identity verification, record-keeping duties or other applicable exceptions.
9. Children
This website is not directed to children. A parent or legal guardian must be involved before personal information is collected for any service offered to a minor.
10. Updates to this policy
We may update this policy as our services, providers or legal obligations change. The revised date at the top identifies the current version.
11. Contact
Questions, privacy requests or concerns can be sent to coach@claritybyparneet.com. Please use “Privacy Request” in the subject line.